A dedicated and results-driven Collection Support Associate with almost 6 years of hands-on experience in the Business Process Outsourcing sector. Skilled in managing accounts receivable, handling overdue payments, and ensuring efficient collection strategies. Proficient in customer relationship management, dispute resolution, and adherence to compliance standards. Strong analytical and communication skills, combined with a deep understanding of financial processes. Proven ability to thrive in high-pressure environments while maintaining a customer-centric approach and achieving collection targets.
