Hello! My name is -----------, but feel free to call me Emz. I have a strong background in the BPO industry with 14 years of experience, including 9 years in leadership roles. Throughout my career, I've had the opportunity to manage a variety of campaigns, such as customer service, billing, technical support, retention, and most recently, Sales.
I am now seeking a role where I can leverage my expertise. I have a strong skill set in coaching, motivating, and leading teams of 15 to 18 individuals, always striving to drive results and foster growth. As a passionate and results-driven leader, I am eager to take on new challenges and contribute to the success of any organization I join
