Detail-driven Virtual Assistant & Administrative Support Specialist who keeps operations accurate under volume.** I've managed 120–150 customer emails, up to 30 live chats, and 20–60 calls daily without dropping quality, and I bring that same accuracy to document control, records management, billing support, and CRM management. Comfortable with Microsoft Office, Google Workspace, and AI productivity tools like Claude and ChatGPT from day one. Fast learner who picks up new systems quickly and needs minimal hand-holding after the first few weeks. If you need someone reliable who catches what others miss, that's what I bring to your team.