With over nine years of combined leadership experience at ----------- Customer Service and ----------- Technical Support, I bring a proven track record of managing teams, improving performance, and delivering excellent customer service. I also worked as a CSR in an eCommerce company.
I have experience utilizing tools such as AC3, Salesforce, Kustomer, RingCentral, Shopify, Zendesk, Checkout Champ, Notion, Tableau, Power BI, Microsoft 365, Google Workspace, Slack, Microsoft Teams, Zoom, and Loom.
My personality type is ENTJ-A.
I am ready to start immediately.