Creative and results-oriented Senior Marketing Specialist with more than 5 years of working experience overseas both in retail and online context. With working knowledge on social media management (FB) – content creation, community management and data analysis. Increased engagement and grow social media followings by running FB ads, promotions and giveaways to specific and targeted audience. And with my Customer Service experience, I am able and skilled in handling inquiries, resolving issues and complaints, and ensuring customer satisfaction at the end of the day. As an Entrepreneur, I had learned on how to ran and manage my very own business and that not every road to success is smooth. There would always be obstacles to test your patience and capabilities. The important thing is that whenever we fall, we strive to get back on our knees and face it head-on. Currently, business is not doing well so I d----------- to opt for an online job. Hereunder are my credentials for your reference.
EDUCATIONUNIVERSITY OF THE IMMACULATE CONCEPTION-----------Bachelor of Science in Computer Engineering WORK EXPERIENCEECNERWAL LOGISTIC INC - Philippines
President, Logistics/Fuel Trading-----------As we were doing logistics and trucking services, we were able to talk to a fuel supplier (diesel) for our fleet’s consumption. However, this turned out to be a business opportunity for us to buy fuel in volume at below market price rate and sell them to our prospective clients. ECNERWAL TRUCKING SERVICES - Philippines
Sole Proprietorship, Logistics-----------We ventured out to logistics and trucking services since this is one of the in-demand resource needed during the Covid pandemic. We transported essential goods such as fruits and vegetables, beverages, parcels and packages, and some government items (DepEd) BGC HOMES -Philippines
Self-employed, Airbnb-----------We started with subleasing 2 condo units for Airbnb purposes in BGC and eventually had a total of 15 units in three months’ time. We also did cater condo units for a POGO company to accommodate their staff and bosses with 57 units in total in BGC and Mandaluyong City. CREATIVE TECHNOLOGY LTD / CREATIVE LABS PTE LTD - Singapore
Sr. Marketing Specialist-----------As a Sr. Marketing Specialist, I was tasked to work hand-in-hand with the respective Sales Managers with regards to the marketing aspect required for each country that they are handling. These countries include Singapore, Malaysia, Thailand, Vietnam, Philippines, Indonesia, ANZ, Middle East and India. I also played a vital role in the planning and execution of the four (4) major consumer shows in Singapore – IT Show (March), PC Show (June), COMEX (September) and SITEX (December) wherein we showcase our products. I did also co-manage the social media account (FB) of our selected distributors by announcing new and existing products, promotions and giveaways. INFOCUS - SingaporeCustomer Service Executive-----------As a Customer Service Executive, I am working with the Regional Technical Support Manager in answering and addressing queries from our Southeast Asia Authorized Distributors. I also participated in the testing of the developed system for In-country Warranty and RMA claims. AMERICAN TECHNOLOGIES INC – Philippines
Technical Support Engineer, Team Leader-----------As a Technical Support Engineer, my primary task is to provide on-site support and servicing for Printonix printers and Infocus projectors. In less than 2 years, I was appointed as Team Leader of the Infocus support team. As Team Leader, I do assign their daily schedule and train them as well when there are any new models being released.
CONTACTPHONE:-----------??EMAIL----------- 365 (Outlook/OneDrive/Office-Word, Excel & PowerPoint)Google Workspace (Drive/Gmail/Calendar/Meet)Social Media Management (FB)Canva Zoom INTERPERSONALCustomer service skillsCommunication skills (Written and Verbal)Team-playerCreativeHardworkingCan work with minimum supervision I am currently self-employed but business is not doing well so I d----------- to look for an online job for me to do something productive and fruitful. As for my work experience, I had done several jobs during my employment period from-----------but would discuss and focus more on my last job as per listed below.
Creative Technology Ltd / Creative Labs Pte Ltd
It is a Singaporean multinational electronics company mainly dealing with audio technologies and products such as speakers, headphones, sound cards and other digital media.
Work Duration: Mar 2010 - Jun 2019
I started with Creative Technology as one of their Customer Service Executive (frontline) stationed at their Creative Store in SG headquarters to handle walk-in customers. I was then asked to handle the Creative Store and the Customer Service after 3 months after my current supervisor was promoted to handle In-country sales.
It was indeed a challenge as some customers does not speak English that I need my colleagues to translate for me whatever their concerns were. But regardless of some language barriers, I was still able to address their issues and maintain good after-sales support. If my memory served me right, in less than a year after I joined the company, I was then pulled out of the Creative Store and was given a new task as Marketing Specialist and to support the Country Sales Manager
I was assigned to on his marketing needs for the countries that are under his care. From there, I was doing marketing for both in-store and online marketing for the said countries - Singapore, Thailand, Malaysia, Philippines, Vietnam, Indonesia, ANZ, and the Middle East.
As for the countries other than Singapore, we do have marketing representatives on each country wherein they do submit their marketing plans and budget to me quarterly for approval. But for Singapore being HQ, I do plan the marketing for retail stores (ie. Challenger, Harvey Norman, Popular Book Store, Courts, Best Denki, Stereo Electronics, Mustafa and selected stores in Sim Lim Square and Funan.
Also, as being in HQ, I am also working hand-in hand with our corporate marketing department in planning and executing the major IT shows in Singapore mainly IT Show (March). PC Show (June) COMEX (September). I also played a vital role in the planning of the POS system and the logistics/inventory aspect of the said events.
I can easily say that I had learned and experienced a lot during my stay with Creative Technology Ltd and that it helped me grow as an employee, a team player and most specially, as the person I am now.
