I’m Carlota Tantay, but you can call me Carls. I’m a dedicated and solutions-driven professional with years of experience in international accounts as a customer service representative, technical support and sales. I thrive in fast-paced environments and love solving problems, whether it’s troubleshooting technical issues, managing customer relationships, or optimizing business processes.
I have a good background in B2B and B2C sales, handling escalations, and ensuring customer satisfaction. My expertise includes CRM tools like Salesforce and Zendesk, as well as Google OS, Windows OS and Canva. I’m also skilled in data analysis, and digital marketing especially when it comes to Google Ads.
One of my greatest strengths is my ability to stay organized and efficient. I manage time well, prioritize tasks effectively, and always aim to provide top-tier service. Whether it’s handling customer concerns, processing transactions, or setting appointments, I bring a professional and detail-oriented approach to everything I do.
I want to be known as someone who not only gets the job done but also makes a positive impact in the workplace. I value teamwork, continuous learning, and exceeding expectations. If there’s a challenge, I’ll find a solution. If there’s a goal, I’ll work tirelessly to achieve it.
That’s who I am as a worker reliable, dedicated adaptable, and always ready to bring value to the team.