Results-driven Sales and Customer Support professional with strong experience in high-volume outbound cold calling, appointment setting, and customer retention. Proven ability to handle 200+ calls per day, apply consultative and needs-based selling techniques, and effectively overcome objections to convert and retain customers. Experienced in managing complex and high-risk accounts, delivering tailored solutions while maintaining compliance and service quality.
Highly adaptable and quick to learn new systems, processes, and client requirements, with a solid background in escalations and customer relations. Recognized for strong communication skills, empathy, and resilience, with a consistent track record of meeting or exceeding performance targets in fast-paced call center environments.
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