I’m a reliable and detail oriented professional with experience in customer service and remote work. I enjoy learning new skills through self-study and research and I’m always open to taking on new challenges.
What I can do:
•Handle customer inquiries via calls and email (orders, deliveries, payments, refunds and account concerns)
•Provide clear, policy-based solutions while maintaining a positive customer experience
•Manage email support and CRM tools with organized and professional communication
•Perform data and image annotation tasks with high accuracy and attention to detail
•Follow strict guidelines, meet deadlines and maintain consistent quality
Tools & Skills:
•Microsoft Office & Google Workspace (Docs, Sheets, Slides, Drive)
•CRM systems and email handling
•Canva and basic Adobe tools for simple designs and presentations
•AutoCAD and computer-aided drawing tools
Social media platforms: Facebook, Instagram, TikTok, X, -----------, WhatsApp and YouTube
I’m proactive when it comes to learning, I regularly research and self study to improve my skills and adapt quickly to new tools, workflows and responsibilities.