I am supporting a Sales/Marketing Campaign as a Business Analyst, part of my responsibilities are billing and invoicing, data extraction, creating dashboards and business review templates, reports creation and analysis, deep-dive data analysis, forecasting, and developing insights for the business reviews.
I've also worked as a team leader in my first year in the BPO, started as an agent, and got promoted. I've handled and managed 12 people under my team. I can adapt quickly to changes, and I can work and support my team at the same time. Good at handling stress and pressure.
