Hi! I?m Cassy, a dedicated Virtual Assistant with experience supporting home care agencies through administrative, scheduling, and caregiver coordination tasks. I understand how important accuracy, compliance, and clear communication are in the home care industry.
I?ve handled tasks such as caregiver onboarding, document tracking, scheduling coordination, client and caregiver communication, and back-office support. I?m comfortable working with confidential information and maintaining organized records to ensure smooth daily operations.
I have hands-on experience using WellSky (formerly Kinnser), managing spreadsheets, updating caregiver files, and assisting with outreach calls and follow-ups. I work well independently, follow instructions carefully, and make sure tasks are completed on time and with attention to detail.
Key Skills
Home Care Administrative Support
Caregiver Scheduling & Coordination
Caregiver Onboarding & Document Management
Client & Caregiver Communication
EVV
Data Entry & Excel Tracking
HIPAA Awareness & Confidentiality
<8efe80624d780eba0c6493ec45140364>Email & Phone Support
I?m reliable, quick to learn, and committed to helping home care agencies stay organized and efficient. If you?re looking for a VA who understands the flow of home care operations and can support your team remotely, I?d be happy to work with you.