A detail-oriented and customer-focused healthcare professional with over 3 years extensive experience in eligibility and benefits verification, referral, authorization, and claims. Adept at handling ICD-10, CPT, and HCPCS codes for both inpatient and outpatient procedures. Proven ability to manage pre-authorization processes, secure real-time resolutions, and maintain strong communication with providers and patients to ensure a smooth and transparent experience.
Verified
