Customer Support / Virtual Assistant
Detail-oriented and customer-focused professional with experience handling customer inquiries, resolving concerns, coordinating schedules, and maintaining positive client relationships. Strong communication, organizational, and multitasking skills with experience supporting service-based businesses remotely. Able to work efficiently in fast-paced environments while providing professional and empathetic customer support.
Freelance / Remote
2025 – Present
Responded to customer inquiries through chat, email, and messaging platforms.
Assisted clients with scheduling, updates, and service coordination.
Handled customer concerns professionally and provided timely resolutions.
Maintained organized records and updated spreadsheets for tracking tasks and payments.
Coordinated with tea-----------mbers to ensure smooth daily operations and customer satisfaction.