Knowledge and Skills:
- Request and retrieve medical records from hospitals, clinics, and other healthcare facilities.
- Ensure compliance with HIPAA and other privacy regulations.
- Verify patient information and authorization forms.
- Communicate with healthcare providers to track request status and resolve delays.
- Organize, review, and securely store retrieved records.
- Maintain detailed logs and reports of retrieval activities.
- Use electronic health record (EHR) systems and medical record request portals.
- Knowledge of HIPAA and patient data privacy laws.
- Experience with medical terminology and EHR systems.
- Strong attention to detail and organizational skills.
- Excellent communication and customer service skills.
- Ability to handle sensitive information with confidentiality
- Proficiency in Microsoft Office and data entry software.
