Results-driven professional with over 5 years of customer service experience and approximately 3 years of real estate cold calling and appointment setting experience supporting U.S.-based companies. Skilled in outbound calling, lead qualification, appointment setting, CRM management, objection handling, and building rapport with homeowners and clients.
Experienced in identifying motivated sellers, gathering property details, qualifying leads based on motivation, timeline, and price, and coordinating with acquisitions teams to move opportunities through the pipeline. Proficient with CRM platforms and maintaining accurate records to ensure effective follow-up and lead management.
In addition to real estate, I have over 2 years of healthcare customer service experience supporting providers with insurance eligibility verification, claims inquiries, authorizations, appeals, and account support. Known for strong communication skills, attention to detail, professionalism, and the ability to work independently in remote environments.
I am dependable, goal-oriented, quick to learn new systems, and committed to delivering excellent results for clients and teams.
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