Detail-oriented, high-accountability, and proactive Virtual Assistant with extensive experience supporting executives, managing remote teams, and streamlining complex business operations. Proven track record of delivering pristine data integrity, smooth day-to-day administrative systems, and high-impact support across diverse industries, including Real Estate, Travel & Hospitality, and Corporate Finance. I excel in fast-paced environments where multi-tasking, discretion, and emotional intelligence are critical. My background features elite operational experience for massive global brands—including Airbnb, Delta Air Lines, GlobalFoundries, and Wyndham Hotels—demonstrating my ability to consistently meet top-tier corporate standards.
What I Bring to Your Team:
> Operations & Team Leadership: Experienced Team Lead Virtual Assistant (TLVA) and Subject Matter Expert (SME) skilled in managing remote communication (-----------), workflow optimization, and performance tracking.
> Real Estate Expertise: Deep knowledge of real estate CRM and transaction systems, tracking lead pipelines, managing Zillow leads, and processing transaction documentation (SkySlope, Dotloop, FollowUpBoss, GHL).
> Premium Client Care & Escalations: Former Resolution Support Ambassador handpicked for Airbnb’s Escalations and dedicated SuperHost support teams, managing complex financial disputes and time-sensitive inquiries with elite professional correspondence.
> Finance & Procurement Admin: Background in international accounts payable (AP) and Procure-to-Pay processes, managing vendor communications, QuickBooks updates, and strict digital queues.
> Modern Tech Integration: Highly proficient in leveraging modern AI productivity tools (ChatGPT, Gemini, Lovable, Viktor AI) and video editing software (CapCut, Premiere Pro) to maximize daily output and content engagement.
Whether you need a proactive assistant to manage your calendar, clean your CRM, coordinate property transactions, or oversee your remote team, I am committed to building organized systems that give you your time back. Let's connect and optimize your business!
