Looking for a dependable Virtual Assistant who can generate qualified leads, engage prospects, manage customer relationships, and keep your sales pipeline moving?
With over 12 years of experience, I have supported businesses across the United States, Canada, the United Kingdom, and Australia in customer service, appointment setting, lead generation, cold calling, and administrative support. I understand that every interaction represents your business, which is why I focus on professionalism, responsiveness, and building genuine relationships with clients and prospects.
I am experienced using a variety of CRM platforms, including GoHighLevel, HubSpot, Close CRM, and Bigin CRM, where I've managed contacts, updated lead information, communicated with clients through calls and SMS, maintained organized pipelines, and supported day-to-day sales operations. I continue to expand my knowledge of GoHighLevel CRM, sales funnels, and marketing automation to provide even greater value to my clients.
Core Skills
• Customer Service & Client Support
• Appointment Setting
• Cold Calling & Outbound Prospecting
• Lead Generation & Qualification
• CRM Management (GoHighLevel, HubSpot, Close CRM, Bigin CRM)
• SMS & Client Communication
• Email & LinkedIn Outreach
• Calendar & Email Management
• Administrative Support
• Google Sheets & Microsoft Office
• AI Productivity Tools (ChatGPT, Google Gemini, Claude AI)
I leverage AI tools to improve research, organization, and productivity while ensuring every client interaction remains personalized, professional, and human. My goal is not just to complete tasks, but to help businesses improve efficiency, strengthen customer relationships, and generate more opportunities.
I am dependable, coachable, detail-oriented, and committed to delivering consistent results. Whether you need someone to handle customer communications, support your sales team, manage your CRM, or keep daily operations organized, I take pride in being someone you can rely on.
Client Testimonials
David Outevsky, Physician
"Rommel did a great job as my Virtual Assistant and Sales Representative. He was courteous, professional, and dependable."
Tim Dodd, Founder – PEMA
"Rom was consistent, reliable, and a great team player."
David Xie, Owner – American Bead Corporation
"Rommel is very devoted and experienced. We will surely rehire him when other tasks come up."
Available to start immediately.