Customer Service Virtual Assistant with 9+ years of experience in handling email, chat, and phone support. I specialize in e-commerce customer support, including order processing, tracking, refunds, and complaint resolution.
I have hands-on experience using Shopify, Gorgias, Google Sheets, and Slack to manage customer inquiries and maintain accurate records. I am skilled in responding to high-volume messages in a timely and professional manner while ensuring customer satisfaction.
I am reliable, detail-oriented, and can work independently with minimal supervision. I am available for full-time work or part time and can start immediately.
