As a dedicated Sr. Associate-Quality, I bring extensive expertise in Quality Auditing, QA Activities, and a variety of software tools including CallMiner, Genesys, Asana, and Salesforce. Since 2018, I have demonstrated strong skills in project management, business analysis, and customer service.
My career is marked by a consistent ability to collaborate effectively, solve problems, and work efficiently within a team environment. Proficient in scheduling, account management, and known for a strong work ethic, I excel in organizational and people skills. My experience spans call center and back-office support, compliance, and quality control, underscoring my commitment to delivering exceptional results.
