I have been working in a BPO setup since 2013 and am now looking for a work-from-home position, as I am a single mom to a 6-year-old daughter and want to balance both work and taking care of her. Throughout my career, I have handled various accounts, mostly in the telecom business and consumer sectors in the USA, which has equipped me with extensive experience in managing complex customer interactions and scenarios. This has made handling difficult situations second nature to me.
