Reliable and determined customer service representative with extensive experience in BPO Industry. Providing exceptional service, rectifying clients problems efficiently, and ensuring positive clients feedback. Competent in active listening, analytical problem solving and using computer features. Equip to handle high call volumes, multi task and maintain good relationship with the clients
*Good at inbound and outbound task
*Can do email and chat support
List of skills:
*Computer proficiency
*Customer care
*Email management
*Appointment setter
*Troubleshooting proficiency
*Account and Billing management
*Sales strategies
I'm consistent in terms of providing immediate responses and always tend to submit task ahead of time with precise information and professionalism. I am passionate and driven to deliver high-quality assistance. Open minded and accepting criticism.
Communication is the key for successful business, so let's keep in touch.
