I have worked as a customer service representative for 1 year and 9 months, during which time I handled non-voice and voice US accounts. I graduated with a bachelor’s degree in education major in English equipping me with the ability to quickly understand new ideas, handle pressure well, and communicate effectively verbally and in writing. I possess strong leadership skills and excel as a team player, readily taking on a leadership role when needed. Assisting customers and helping them with their concerns is not just a job for me; it’s my passion, solving other people’s problems makes me happy it’s like I’m a superhero in my way. Additionally, I have experience handling different accounts specifically telecommunications with sales.
