Administrative Task, Accounts Receivable Expert, Customer Support

I am a Virtual Assistant with 5 years of total experience in Administrative Assistant and VA roles, including 1 year and 3 months in a real estate company. I also have experience in customer service, accounts receivable, and supporting HVAC and contractor businesses with scheduling, customer inquiries, appointment coordination, email and message management, and basic record-keeping.

I am skilled in using Google Suite, GoHighLevel, ClickUp, Canva, Descript, Zoom, Slack, WordPress, DocuSign, and PandaDoc to manage tasks, streamline workflows, and support business operations efficiently.

I have 2 years of experience as a Customer Service Representative for a US Telco account, handling inbound calls, resolving customer concerns, and delivering quality service in a fast-paced environment.

I am reliable, organized, and detail-oriented, with strong communication skills and a focus on providing excellent customer experience while helping clients save time and stay organized.

IQ: 134 | DISC: D36% I15% S26% C23% | English Level: C2 (Advanced/Mastery)