With 10 years of diverse BPO experience, I began my career as an Agent and steadily climbed the ladder to become a supervisor. Over the years, I’ve taken on various roles, including Report Analyst and Internal Support, which have deepened my understanding of operational efficiency. Additionally, I have experience as a Virtual Assistant, where I excelled in appointment setting and data entry, allowing me to develop a well-rounded skill set that combines leadership and technical proficiency. My journey reflects a commitment to growth and excellence in every aspect of my work.