Virtual Assistant | Executive Assistant & Operations Coordinator
Travel Administrator
Hi, I'm Janna from the Philippines. I have over 10 years of experience providing administrative support, customer service, business operations, and travel consultancy. I specialize in helping overwhelmed business owners streamline their work by:
* Managing daily operations efficiently to ensure everything runs smoothly
* Ensuring sales and transactions are accurate, tracked, and reconciled
* Keeping customers happy through prompt, professional support
What I Can Help You With:
Provide administrative support
Managing calendar & meetings
Coordinating appointment
Event and meeting coordination
Inbox & email management
Data entry & data verification
Lead generation & nurturing
Business operations support
Billing & invoicing
Payment processing
Account reconciliation
Bank reconciliation
Customer support
Customer service (phone, email, live chat)
Booking and travel arrangement management
Supplier and vendor coordination
Itinerary and reservation management
Record keeping
File Management
Marketing support
Social media engagement
Design graphics for social media posting
Reporting and documentation
Expense and budget tracking
Fraud detection
Order management
Order fulfillment
Order tracking
Monthly sales reporting
Customer ticket handling
Process documentation
Propose process improvement
Identify inefficiencies in workflows
Standard Operating Procedures (SOP) creation
Airline ticketing and bookings
Hotel reservations and travel coordination
Maintain and organize invoices and financial records
Tools I'm Proficient At:
NetSuite and QuickBooks, Microsoft Office (Word, Excel, PowerPoint), OneDrive, Google Workspace (Docs, Sheets, Drive), and Microsoft Office applications (Excel, Word, Outlook, PowerPoint), ChatGPT, Gemini, Open AI, Calendly, Meta Business, Facebook, Instagram, LinkedIn, Pinterest, TikTok, Slack, Loomly, Zoom, Microsoft Teams, Google Meet, WhatsApp
Why Work With Me This Year:
Reliable and detail-oriented professional
Proven track record of managing high-volume operations
Quick problem-solving to prevent delays or errors
Able to streamline processes and improve efficiency
Dedicated to maintaining client satisfaction and service quality
Committed to keeping your business running smoothly
Able to work independently with minimal supervision
Message me today for an interview!
If you’re looking for someone reliable and trustworthy to help with sales operations, keeping your customers happy, and ensuring daily operations run smoothly — that’s me.
Office and Administration, Calendar Management, Administrative Support, Chat Support, Order processing, Lead Generation, Performance Marketing, Marketing, E-Commerce, Communication, Personal Assistant, Operation Management, Executive Assistance, Coordination, Organization, Scheduling, Project Management, Calendar Management, Scheduling, Community Moderation, Sales Support, Google Sheets, Meeting Management, Administrative Management, Appointment Setting, Outbound Calls, Social Media Management, Customer Service, Administrative Support, Back Office Support, Ecommerce, Customer Relationship Management, Personal Assistant, Travel Management, Account Reconciliation, Travel Plannin
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