Highly motivated and customer-centric Customer Service Representative with 9 years of experience in fast-paced BPO environments. Proven ability to provide exceptional support via phone, email, and chat, resolving issues efficiently and exceeding customer expectations. Skilled in troubleshooting, communication, and building rapport with clients. Eager to contribute to a team-oriented company that values customer satisfaction.
Technical Skills: CRM Software, Email Management, Chat Support, Data Entry, Troubleshooting, Technical Support
Soft Skills: Communication (written and verbal), Customer Service, Problem-Solving, Empathy, Active Listening, Time Management, Teamwork, Interpersonal Skills
