A highly adaptable and results-driven professional with a Bachelor’s degree in Aircraft Maintenance Technology and diverse experience spanning aviation, customer service, sales, and business ownership. Skilled in inventory management, marketing strategy execution, and customer relationship management (CRM). Adept at using advanced tools like Google Workspace, HubSpot CRM, and Adobe Creative Suite to deliver exceptional results. Passionate about leveraging technical expertise, attention to detail, and a customer-focused mindset to exceed expectations in dynamic environments. Known for strong problem-solving skills, multitasking abilities, and a commitment to continuous learning. • Entrepreneurial Leadership: Successfully co-owned and managed Cognoscente Perfumes and Bloc21 Cafe, overseeing inventory of 400+ items, reducing stock discrepancies by 15%, and executing marketing strategies using META Ads Manager. • Customer Service Excellence: Delivered outstanding inbound/outbound support at KamelMedia, generating leads and ensuring client satisfaction through effective issue resolution. • Creative Content Development: Produced high-quality graphic designs and video content for e-commerce platforms using Adobe Photoshop, Premiere Pro, Canva, and CapCut. • Technical Expertise: Comprehensive training in aircraft maintenance with a focus on precision and adherence to protocols; proficient in safety procedures and technical troubleshooting. • Marketing & Sales Acumen: Boosted brand visibility as a bar promoter by developing promotional strategies that achieved 100% sales targets. • Time Management & Multitasking: Balanced multiple roles efficiently while meeting deadlines in fast-paced environments. • Proficiency in Tools & Software: Skilled in Google Workspace, HubSpot CRM, META Ads Manager, Adobe Creative Suite (Photoshop & Premiere), Microsoft Teams, and AI tools like ChatGPT.
