-Submit claims: Ensure claims are submitted accurately and on time to insurance companies
-Verify insurance: Confirm patient insurance coverage and obtain authorizations for procedures
-Review records: Analyze medical records to ensure proper coding of procedures and diagnoses
-Resolve issues: Resolve billing issues with insurance companies and other payers
-Collect payments: Collect accounts, make payment arrangements, and follow up with patients
-Manage accounts: Update patient information, balance claims and payments, and maintain records
-Communicate: Communicate with patients about outstanding balances and with insurance companies to track payments
-Investigate: Investigate denied claims and outstanding patient invoices