I am a Customer Support Specialist with almost 2 years of experience in chat, email, and voice support, now aspiring to grow as a Virtual Assistant focused on admin tasks. My background in customer service has strengthened my communication, organization, and problem-solving skills, which I can apply to tasks such as data entry, email management, scheduling, and general admin support.
With prior experience assisting government offices in clerical and administrative work, and a degree in Information Systems, I am tech-savvy, detail-oriented, and adaptable. I am eager to learn new tools and processes to provide reliable support for business operations.