Spanish Bilingual with over 2 years of experience in customer service, technical support, HR roles,
and clinical administration. Fluent in English and Spanish. Proven ability to handle complex client
issues, conduct effective training sessions, and ensure customer satisfaction. Certified Human
Resource Associate (CHRA) by HREAP, Philippines, with comprehensive knowledge of payroll, HR,
and benefits. Skilled in using HR technologies to enhance customer experience, streamline HR
processes, and drive process improvements. Strong problem-solving, communication, and
organizational skills.