With over 17 years of professional experience across diverse industries, I bring a versatile skill set marked by adaptability, customer service excellence, and strong business acumen.
My career began in the hospitality industry, where I honed my customer-centric approach as a Front Office Agent in 5-star hotels. I then advanced into sales roles, deepening my understanding of client needs and communication strategies.
My journey took me aboard cruise ships, where I excelled in sales and photography while engaging with international guests, enhancing my cross-cultural communication skills. Transitioning into the tech and business sectors, I gained experience in software and later launched my own Shopify store, reflecting my entrepreneurial spirit and proficiency in e-commerce, web development, and online sales strategies.
Most recently, I worked as a Customer Success and Retention Specialist at RingCentral, where I handled customer engagement, issue resolution, and retention efforts in a fast-paced tech environment.
My background spans customer service, sales, photography, and e-commerce, equipping me to thrive in dynamic settings and deliver results. I am now looking to bring this experience to a role where I can contribute meaningfully to team success, process improvement, and long-term growth.
