With over 2years of experience as a Call Center Agent as a Telco Representative , I have helped clients save time and boost efficiency by managing their phones in the easiest way. And providing direct resolution as to what the clients would like me to fix or solve. My expertise includes Listening Skills, Problem Solving , and Communication Skills ,and I am proficient in tools such as Gmail, Outlook, Slack, Microsoft Teams and WhatsApp. With the said experience that I have it gives me motivation to step up , conquer and to discover new abilities to Harnessing my strengths.