I have 5 years of experience as an Account Manager in the advertising industry, where I’ve developed strong skills in client relationship management, project coordination, and strategic planning. My background includes overseeing brand campaigns, managing budgets, and collaborating efforts with different departments to achieve success. Before this, I spent 9 months working in a BPO, where I gained valuable experience in communication, problem-solving, and customer service specifically in technical support troubleshooting which helped me improve my ability to handle client needs and expectations effectively.