I am a dedicated and service-oriented professional with a diverse background in Tourism, hospitality, customer service, and healthcare. I hold a Bachelor's Degree in International Travel and Tourism Management, which provided me with strong foundations in hospitality, travel coordination, customer service, and food and beverage operations.
In addition to my Tourism degree, I am also a graduate and board-certified Midwife, and a top-of-the-class graduate of a Caregiver course with National Certificate (NC II). These healthcare qualifications strengthened my ability to work with people from different backgrounds, handle responsibilities with care and professionalism, and maintain strong attention to detail and confidentiality.
My professional experience includes working as a Front Office Associate in the hotel industry, a Licensed Tour Guide, and a Sales and Marketing Staff and Tour Coordinator for a travel and tours company, where I assisted clients with travel arrangements, bookings, and guest services. These roles helped me develop excellent communication, problem-solving, and organisational skills while ensuring a smooth and positive experience for clients and guests.
I also gained healthcare experience as a Staff Midwife and Nursing Assistant, where I supported patients, handled documentation, and assisted in daily operations within a fast-paced medical environment. This experience further strengthened my ability to multitask, stay organised, and communicate clearly with both patients (and family members) and tea-----------mbers.
With my combined background in Tourism, hospitality, customer servicer, and healthcare, I bring strong interpersonal skills, adaptability, and a service-oriented mindset. I am reliable, detail-oriented, and eager to contribute to teams that value professionalism, efficiency, and excellent customer support, especially in remote or virtual work environments.
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