IT Specialist | Support & Troubleshooting
Infrastructure & Operations
Proactive, and detail-driven support you can trust
IT SUPPORT & OPERATIONS
I ensure your IT environment stays stable, secure, and efficient.
- Remote IT Support & Troubleshooting
- Ticket Handling, Escalation, and Resolution
- System Health Checks & Maintenance
WORKSPACE ADMIN & USER SUPPORT
I manage and support your productivity tools.
- Microsoft 365 Administration & Support
- Google Workspace Setup, Access, and Email Support
- User Onboarding/Offboarding & Permissions
ASSET, LICENSES & DOCUMENTATION
I keep your IT resources organized and ready.
- IT Asset Inventory & Lifecycle Tracking
- License Monitoring, Renewals & Allocation
- Reports, SOPs, and System Documentation
SECURITY, BACKUPS & AWS SUPPORT
I help strengthen security and reliability using best practices and AWS tools.
- Security Policies, IAM & Access Control
- Backup Protocols & Monitoring
- AWS: EC2, WAF, CloudWatch, VPC, Route 53, CloudFront
Hi, I'm -----------. Are you looking for reliable IT Support for your business or computers? With 8 years of experience in IT, I’ve built a strong foundation in IT support, infrastructure, and operations.
Tools I’m familiar with:
AnyDesk
TeamViewer
Slack
ClickUp
ChatGPT
SendGrid
MailChimp
Dashlane
OpenVPN
Fortinet
Shopify
BigCommerce
JAMF
Putty
DotPH
GoDaddy
Cloudflare
Qualys
MS 365 Services
Admin Center
Office 365
Outlook
Sharepoint
Visio
Teams
Forms
Google Workspace
Google Productivity Tools
AWS
Azure
Digital Ocean
Got a tool or platform you prefer? Let me know. I’ll learn it for you.
Let’s talk about how I can strengthen and streamline your IT operations.
If you think we’re a good fit, feel free to message me with your needs and current setup.
Cheers,
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