-Monitoring customer satisfaction and implementing strategies to improve service and retain customers.
-Degree in Business Administration, Hospitality Management or relevant field.
-Overseeing and coordinating the preparation of food and beverages.
-I assess staff performance and provide feedback.
-Collaborating with vendors and suppliers to ensure quality of ingredients and timely delivery.
-I managed budget and financial planning.
-I ensure compliance with health and safety regulations.
-I manage day-to-day operations of the food service establishment.
-I handled customer complaints and queries.
-Maintain inventory of food and supplies.
-I ensure the highest level of customer service.
-Proven work experience in food service management.
-Experience in staff management and development.
-Knowledge of industry best practices.
-Excellent communication and leadership skills.
-Knowledge of basic excel skills are the fundamental skills needed to use Microsoft Excel and work with spreadsheets.
