Customer Support |E-commerce| Admin VA | Medical Receptionist | Email Correspondence

I’m a reliable and detail-oriented Virtual Assistant with solid BPO experience handling Amazon e-commerce accounts, supervisory escalations, and US healthcare accounts. I specialize in customer support, order management, medical records retrieval, and resolving complex concerns with professionalism and efficiency.

I have strong communication skills, experience using CRM and ticketing systems, and the ability to manage high-volume tasks while maintaining accuracy and quality. I’m experienced in handling difficult customers, improving response times, and ensuring client satisfaction.

I am organized, proactive, and easy to work with. If you’re looking for someone dependable who understands both customer service and backend support, I’m ready to help your business grow.

Some of the services I can confidently offer to support you and your business:

Administrative Support & Calendar Management
Canva Graphics (Social Media Posts, eBooks, Workbooks, Flyers)
Social Media Scheduling & Content PlanningEmail & LinkedIn Lead Generation
Inbox and Client Communication Management
Online Research & Data Entry
Outreach Coordination
HIPAA-Compliant Data Handling
Customer Service and Phone Support
CRM & EHR Updates (Salesforce, SimplePractice, TherapyNotes)
Project Management Support
Document Filing and Records Organization
Responding to inquiries, onboarding clients, and scheduling appointments

And much more — just ask!