Experienced network and sales administrator with a strong background in system integration, incident management, and CRM-driven sales tracking (Salesforce). I’ve led testing and audit initiatives that reduced downtime and deployment issues, streamlined order and claims workflows to improve turnaround and accuracy, and supported cross-functional teams to accelerate integrations and deployments. Known for delivering excellent customer service, resolving recurring system issues, and consistently meeting KPIs to support uninterrupted emergency and healthcare operations.
