With extensive experience in customer service, digital management, and virtual assistance, I have honed my skills across multiple industries, demonstrating adaptability, efficiency, and a strong commitment to delivering results.
Virtual Assistant - TalentPop (Client: Spigen)
As a Virtual Assistant for Spigen under TalentPop, I managed various administrative and customer support tasks. This role required excellent communication skills, efficient task management, and attention to detail to ensure client satisfaction and seamless operations.
Digital Manager - RMG Marketing
In my role as Digital Manager at RMG Marketing, I successfully handled multiple clients, overseeing marketing strategies, content planning, and client engagement. This position allowed me to apply my project management skills and develop tailored solutions to meet each client's unique needs.
Appointment Setter - -----------
As an Appointment Setter at -----------, I scheduled meetings and managed leads for clients, demonstrating my ability to build rapport with prospects and ensure seamless appointment coordination.
Customer and Technical Support Specialist - Teleperformance, Convergys, and Concentrix
I gained extensive experience in customer service and technical support working with these major BPO companies. My roles involved handling inbound and outbound calls, resolving customer concerns, and providing technical solutions, showcasing my strong problem-solving and communication abilities.
Freelance Content Writer
As a freelance content writer, I have produced engaging and informative articles across various topics. This experience has refined my writing skills, allowing me to create content that informs, inspires, and connects with diverse audiences.
