Administrative Skills – Appointment scheduling, data entry, email/calendar management, HIPAA compliance, and medical transcription.
Medical Office Skills – EHR management, medical billing & coding.
Communication & Customer Service – Phone handling, patient support, and physician coordination.
Technical Skills – Medical software (EHR, billing systems), Microsoft Office/Google Workspace, and telemedicine support.
Soft Skills – Attention to detail, time management, problem-solving, and adaptability.