Good day, -----------ll me -----------. I have a strong background working in one of the biggest Social Media platform in the world. I started as a Content Moderator (entry level) in User Operations - Identity before leveling up as Subject Matter Expert with a role of Quality Analyst in HCOMP.
I have good knowledge in using Google Suites focusing on handling and governing data, creating dashboard. As QA, day-to-day workload consists of audits, calibration, global quality syncs, processes/policies improvements, coaching, triad coaching, RCAs, and project management.
