My name is Cherry Diaz but I prefer to be called Che. I have been in BPO industry for 7 years and now an aspiring virtual assistant. I have an extensive experience in delivering exceptional customer service in different campaigns. My most recent campaign thta I've been with is in e-commerce. I have been part of eBay customer service for 5 years. I also have 5 years experience working remotely. I have catered both voice and non-voice line of business. I have knowledge in email management, self pratice using canva and other google suits plus those tools we used in BPO. I am also equipped with the experience in travel as I have been part of customer service of Priceline, so I know how to manage flights and look for any replacement if ever they got canceled. With all of these, I am eager to dive into new role/s in VA world.