I’m a Quality Assurance Analyst with 7+ years of experience supporting operations, improving processes, and maintaining high quality standards across BPO, education, real estate, and online food delivery accounts.
I can support businesses with quality assurance, operations support, administrative tasks, lead generation, and social media content creation for TikTok and Facebook to help grow audience and engagement.
I’m detail-oriented, reliable, and productive in a remote setup, with experience in reporting, documentation, CRM management, and daily operational support.
Tools: Google Workspace, Microsoft Office, Canva, CapCut
CRMs: Salesforce, Maestro QA, OAI, Five9, ReadyMode, Enzo Dialer
I help teams stay organized, improve accuracy, and run operations smoothly.
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