With a career spanning over 10 years in the BPO industry, I have mastered the art of managing complex workflows for global leaders like Amazon and Comcast. I am now leveraging that high-level operational expertise to help logistics companies, freight forwarders, and e-commerce brands streamline their supply chains.
I am currently completing specialized training as a Logistics Virtual Assistant, equipping me with the technical skills needed to handle:
Shipment Tracking & Coordination: Proactively monitoring transit milestones and resolving delays before they affect your bottom line.
Carrier & Vendor Liaison: Serving as a professional point of contact for 3PLs, carriers, and drivers to ensure seamless communication.
Document Management: Meticulous handling of Bills of Lading (BOL), invoices, and delivery receipts.
Exception Handling: Utilizing the crisis-management skills I honed at Comcast to resolve delivery issues and scheduling conflicts.
