Versatile professional with experience as both a Healthcare Specialist and Recruiter, bringing over 3 years of expertise in healthcare support and 5 years in talent acquisition. At Optum Global Solutions, I provided compassionate assis-----------ce to healthcare providers and patients, handling medical billing, benefits verification, treatment authorizations, and claims inquiries with accuracy and empathy. This role strengthened my ability to manage sensitive information, deliver exceptional customer service, and ensure patient and provider satisfaction.
In addition, I have a strong background in end-to-end recruitment across multiple industries, including Healthcare, Finance, IT, and Executive Support. Skilled in sourcing, screening, interviewing, and onboarding, I have successfully placed top talent by leveraging multiple ATS platforms and building strong candidate relationships.
With a Bachelor’s degree in Psychology, I bring high emotional intelligence, active listening skills, and a patient-centered approach to every role. I excel at balancing administrative precision with human connection, whether supporting patients in healthcare settings or guiding candidates through the recruitment process.
