5 years IT Service Desk Engineer & QA
1.5 years Microsoft Product Engineer
2 years Software Engineer (QA Tester)
8+ years of combined experience in IT support, software QA, and tech operations.
Hi, I'm ----------- from the Philippines. I’m the person behind the scenes who oils the machine — keeping operations smooth, efficient, and stress-free. Think of me as your second brain and extra pair of hands, making sure the details don’t fall through the cracks while you focus on the big picture.
What I Can Do (For Business Owners, IT Teams & Remote Companies):
Keep your systems running smoothly with proactive tech support
Catch bugs before your users do with thorough software QA
Manage tickets and resolve issues efficiently
Support legacy systems and modern tools with ease
Provide bilingual (English-Japanese) support for global teams
Handle the backend admin work that keeps everything moving
Improve user experience by reducing downtime and frustration
Free up your time by being your second brain and hands-on support
Let’s work together!
Invite me for an interview and see how I can support your team.
Tech-Savvy, English Speaking, Customer Service, Systems Administration, Cybersecurity, Scheduling, Windows Administrator, Microsoft 365, Technical Support, IT, Project Management, Network Troubleshooting, Administrative Management, Google Sites, Helpdesk Support, Azure, Microsoft 365, Helpdesk Support, Customer Support, Communication, Teamwork, Customer Service, Product Knowledge, Level 3 IT Helpdesk Technician, Helpdesk Support
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