"Highly motivated, adaptable, results-oriented professional with 5 years of experience in BPO. Proven ability to Communication, Problem-solving, Leadership, Technical proficiency on CRM, Data analysis and Project management, with a strong track record of Increased sales by 15%, Successfully managed multiple projects, Improved customer satisfaction scores, Streamlined processes, resulting in 75?ficiency gains. Seeking a challenging team leader position where I can leverage my skills to contribute to your company. Eager to learn and grow within a dynamic organization.