With an extensive professional background spanning over nine years in fast-paced retail and call center environments, I have developed expertise in effectively engaging with customers to discern their needs, providing
tailored product recommendations, and adeptly closing sales. I have demonstrated proficiency in managing customer inquiries and complaints, thereby ensuring a seamless customer experience. My proven track record includes consistently surpassing sales targets and contributing substantially to team achievements. Dynamic and results-oriented BPO Team Leader with over 4 years of experience in driving sales
performance and leading high-achieving teams. Adept at developing strategic sales plans, optimizing processes, and fostering a collaborative team environment to exceed targets and enhance customer satisfaction. In
addition, I am fluent in both English and Filipino, and I possess exceptional interpersonaland communication skills.
