Dedicated and detail-oriented Insurance and Claims Analyst with 7+ years of experience in insurance and claims management, risk assessment, and customer service. Proven track record of successfully processing and resolving a high volume of claims accurately and efficiently. Adept at evaluating policies, negotiating settlements, and ensuring compliance with industry regulations. Skilled in fostering cross-functional collaboration and delivering exceptional client support. Passionate about leveraging analytical and problem-solving abilities to streamline processes and enhance the customer experience.
*SKILLS:
-Insurance Policy and Claims Management
-Claims Investigation
-Risk Assessment
-Interpersonal Skills -Organizational Skills -Analytical and Problem-Solving
-Stakeholder Negotiation -Cross-functional Teamwork -Documentation
-Process Improvement -Attention to Detail -Customer Service
*POLICY KNOWLEDGE:
I handled and reviewed different types of insurance policies, including; -Property Insurance
-Marine Insurance -Public Liability Insurance
-Warehouse Liability Insurance
-Freight Forwarder Liability Insurance
-Electronic Equipment Insurance
-Cargo Insurance
*CLAIMS HANDLING
In my previous job, I helped our company and customers settle/recover the cost of claims (large and small claims ) from the insurance companies and other involved parties connected to our services that were found liable based on an investigation (3rd party liability ).
-Filing /Reporting -Investigation
-Documentation -Evaluation
-Collaboration
-Negotiation
-Settlement
