With over 4 years of experience in customer service, technical support, and retention, I have developed strong communication, problem-solving, and multitasking skills in fast-paced environments. I previously worked with companies such as Concentrix, 24/7.ai, and iQor, handling customer concerns, technical troubleshooting, account retention, and sales support.
I am highly adaptable, detail-oriented, and committed to delivering excellent customer experiences. I am confident using CRM tools, email support systems, live chat platforms, and handling inbound/outbound calls professionally. I can work independently, learn quickly, and maintain productivity in remote work environments.
I am currently looking for long-term remote opportunities where I can contribute my skills, grow professionally, and provide reliable support to clients and customers.
