Schedule, confirm, and manage patient appointments and reminders.
Handle patient inquiries and correspondence via email, text, and phone.
Maintain and update patient records using Elation/Practice Fusion/EHR systems.
Sending Referrals.
Coordinate with healthcare professionals to ensure smooth patient care.
Verify patient insurance coverage.
Assist with medical coding and ensure accurate documentation.
Provide billing support by managing invoices, payments, and financial transactions.
Manage and operate telehealth platforms for virtual consultations.
Sort, respond, and prioritize emails and text messages, including sending newsletters.
Compile medical records and reports as needed.
